The Service Council's Blog

More on Augmented Reality for Field Service

Posted by Sumair Dutta on Jul 31, 2015 12:15:21 PM

Its been a few weeks since we published our blog on Video and Assisted Field Service which has been popular garnering a great level of response from our community. The article has also been picked up by the likes of publications like Field Service Digital.

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Topics: LogMeIn, SightCall, ScopeAR, augmented reality, APX Labs, assisted reality, Field Service, Perspective, caugnate, RescueLens

Video and Assisted Field Service

Posted by Sumair Dutta on Jun 19, 2015 12:59:32 PM

As mentioned in previous blogs, we've had the incredible opportunity to attend major user events in the fields of service management and field service over the previous 2 months. One of the interesting technology takeaways from all of these events is the increasing number of providers focused on augmented reality and video-assisted resolution solutions for field service.

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Topics: SightCall, knowledge managment, vidcie, pristine, augmented reality, Field Service, PTC, ServiceMax, resolutiontube, IFS, video, Perspective, livegenic, xmreality

Notes from Maximize 2015: Elevate, Connect, and Succeed

Posted by Sumair Dutta on May 28, 2015 11:17:44 AM

It’s been a busy couple of weeks with some major events in the service management and field service spaces. Hence the slight lag in my reporting. Between May 13-15, John Carroll and I had the opportunity to attend Maximize 2015, ServiceMax’s major user event in San Francisco, CA. The event was extremely well attended with over 600 participants from brands such as Coca Cola Enterprises (Europe), Schneider Electric, and GE Software. Several TSC members and research panelists were also in attendance.

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Topics: GE Software, SightCall, maximize, News, Field Service, PTC, ServiceMax, Perspective, IoT, Coca Cola Enterprises

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