The Service Council's Blog

Customer Success Confuses Me

Posted by sumairdutta on Nov 20, 2015 2:25:22 PM

I love the concept of customer success. I've argued in recent blogs that it is going to be a necessary concept for organizations to embrace in the coming era of service and support. A recent interview conducted with Egnyte shows the incredible value of a well run success program.

Read More

Topics: Service Management, customer success, customer satisfaction, Perspective, retention

Subscribe to Email Updates

The Service Council

Who Are We?

The Service Council serves as a learning, engagement, and networking platform for the broader community of service and customer management executives.

Members can sharpen their strategy with the aid of:

  • Research Data
  • Analysis and Insight
  • Access to Community Events

Check out our:

Posts by Topic

see all