We just concluded the 5th Smarter Services Symposium in Chicago. By all accounts it was our best event yet and sets the bar extremely high for our 2017 Symposium (to be announced here). We're still compiling all of the feedback and will get a final assessment when all results have been tabulated.
Three Days of Service Learning. Three Initial Takeaways.
Posted by
sumairdutta on Sep 21, 2016 1:53:18 AM
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Topics: Perspective, consumerization, service excellence, symposium
Several years ago, I had the opportunity to hear Doug Lipp speak at and close an event that I was running. A closing keynote is always a pretty tough spot as attendees are anxious to get going. They've been learning and networking for 2-3 days and those emails and calls that have been on hold are becoming a little more frantic.
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Topics: Perspective, culture, disney university, doug lipp, keynote, symposium