As mentioned in previous blogs, we've had the incredible opportunity to attend major user events in the fields of service management and field service over the previous 2 months. One of the interesting technology takeaways from all of these events is the increasing number of providers focused on augmented reality and video-assisted resolution solutions for field service.
Over the course of the previous 3-4 weeks, I’ve had the privilege to attend some wonderful user and customer conferences. One of these was the IFS World Conference held in Boston. The conference featured the announcement of major milestones (1m worldwide users for IFS Applications) and the continued push around IFS Applications 9 to customers and prospects.