The Service Council's Blog

The Internet of Things Establishes a New Normal in Service

Posted by Sumair Dutta on May 8, 2015 6:31:44 AM

The Internet of Things (IoT) delivers a significant boost to organizations looking to provide better service and maintenance. Data captured directly from equipment and machines allows servicing organizations to better predict future failures and resolve them prior to occurrence. In cases where incidents do occur, intelligent failure analysis and diagnosis allows for intelligent dispatch of the right resources to ensure that the issue is resolved effectively on a first-visit.

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Topics: Internet of Things, connected products, Field Service, Perspective, connected service, remote service, IoT

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