--- title: The Service Council's Blog | culture description: culture | The Service Council's blog features insight, analysis, and commentary from TSC analysts and its members on areas of service strategy, field service, customer experience management, enabling technology, and more --- [![The Service Counsil](https://blog.servicecouncil.com/hs-fs/hubfs/The-ServiceCounsil-Images/tsc-NEW-logo.fw_.png?width=1432&height=234&name=tsc-NEW-logo.fw_.png)](http://servicecouncil.com/) - [Research](http://servicecouncil.com/research/) - [Full Research Library](http://servicecouncil.com/research/) - [Research Track: Customer Experience](http://servicecouncil.com/about-us/careers/#) - [Research Track: Field Service](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Data & Knowledge](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Innovation & Enabling Technologies](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Strategy & Growth](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Supply Chain](http://servicecouncil.com/about-us/careers/#) - [Community](http://servicecouncil.com/community/) - [Events](http://servicecouncil.com/events/) - [Blog](http://servicecouncil.com/blog/) - [Join](http://servicecouncil.com/community/registration/) - [TSC Newsletter](https://events.servicecouncil.com/newsletter-access) - [Research](http://servicecouncil.com/research/) - [Full Research Library](http://servicecouncil.com/research/) - [Research Track: Customer Experience](http://servicecouncil.com/about-us/careers/#) - [Research Track: Field Service](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Data & Knowledge](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Innovation & Enabling Technologies](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Strategy & Growth](http://servicecouncil.com/about-us/careers/#) - [Research Track: Service Supply Chain](http://servicecouncil.com/about-us/careers/#) - [Community](http://servicecouncil.com/community/) - [Events](http://servicecouncil.com/events/) - [Blog](http://servicecouncil.com/blog/) - [Join](http://servicecouncil.com/community/registration/) - [TSC Newsletter](https://events.servicecouncil.com/newsletter-access) # The Service Council's Blog ## [It's a Small, Small World....](https://blog.servicecouncil.com/symposium-small-small-world) Posted by [sumairdutta](https://blog.servicecouncil.com/author/sumairdutta) on Aug 16, 2016 3:34:05 PM - [Tweet](https://twitter.com/share) Several years ago, I had the opportunity to hear [Doug Lipp](http://www.douglipp.com) speak at and close an event that I was running. A closing keynote is always a pretty tough spot as attendees are anxious to get going. They've been learning and networking for 2-3 days and those emails and calls that have been on hold are becoming a little more frantic. [Read More](https://blog.servicecouncil.com/symposium-small-small-world) 0 Comments [Click here to read/write comments](https://blog.servicecouncil.com/symposium-small-small-world#comments-listing) Topics: [Perspective](https://blog.servicecouncil.com/topic/perspective), [culture](https://blog.servicecouncil.com/topic/culture), [disney university](https://blog.servicecouncil.com/topic/disney-university), [doug lipp](https://blog.servicecouncil.com/topic/doug-lipp), [keynote](https://blog.servicecouncil.com/topic/keynote), [symposium](https://blog.servicecouncil.com/topic/symposium-2) [All posts](https://blog.servicecouncil.com/all) ### Subscribe to Email Updates ## The Service Council ### Who Are We? The Service Council serves as a learning, engagement, and networking platform for the broader community of service and customer management executives. 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