The Service Council's Blog

The Evolving Escalator of Value: My Visit to Aftermarket Europe

Posted by sumairdutta on Nov 3, 2015 10:34:19 PM

In late October, I was extremely pleased to visit and serve as the chairman for Aftermarket 2015 in Noordwijk, the Netherlands. This is an annual conference for service leaders put together by the Copperberg group and my comrade Thomas Igou. The audience is primarily made up of senior-level service leaders of European organizations or the European units of global organizations.

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Topics: Service Strategy, customer service, Field Service, Perspective, IoT, aftermarket, Europe

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