The Service Council's Blog

Field Service with the Customer in Mind

Posted by sumairdutta on Sep 15, 2015 8:01:57 PM

What makes a perfect field service visit? If you’re in the business of field service, you’ve probably given that question a lot of thought. At The Service Council, we asked 180 organizations for their view of the perfect field service visit, and discovered that when it comes to serving customers onsite, perfection is less subjective than it might seem.

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Topics: mobile, News, Field Service, Mobile Hardware, mobile devices, Mobile Apps, field agents, mobile maturity

Field Service with the Customer in Mind

Posted by Sumair Dutta on Sep 15, 2015 4:01:57 PM

What makes a perfect field service visit? If you’re in the business of field service, you’ve probably given that question a lot of thought. At The Service Council, we asked 180 organizations for their view of the perfect field service visit, and discovered that when it comes to serving customers onsite, perfection is less subjective than it might seem.

Read More

Topics: mobile, News, Field Service, Mobile Hardware, mobile devices, Mobile Apps, field agents, mobile maturity

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The Service Council serves as a learning, engagement, and networking platform for the broader community of service and customer management executives.

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