The Service Council's Blog

The Missed Opportunity in Field Service Relationship Management

Posted by sumairdutta on Jun 24, 2016 10:53:04 AM

Note: This is the 2nd of our 3-part blog series on consumer perceptions of field service delivery. An introduction to the project is found in Blog 1 – Field Service Performance: What Resonates with US Consumers. This post focuses on the opportunity in field service relationship management.

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Topics: Customer Experience, News, Field Service, ratings, relationship management

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The Service Council

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The Service Council serves as a learning, engagement, and networking platform for the broader community of service and customer management executives.

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