The Service Council's Blog

Field Technician Profession Summarized: 90% Customer Service, 10% Fixing Appliances

Posted by sumairdutta on Apr 1, 2016 3:23:41 PM

Almost all of the field technicians that we polled for The Service Council’s Voice of the Field Technician research project (Introduction, Part 2, Part 3, Part 4) recommended the profession to others. Most were equally complimentary when asked if they would recommend their current organizations.

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Topics: mobile, Field Service, Perspective, Field Engineer, field engineers, field technicians, field work

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