Its Superbowl week, and as always we’re spending a lot of time talking about the teams, strategy, matchups, snacks, and more. It's a fun time, especially if you’re a fan of the New England Patriots or the Seattle Seahawks (sorry Packers fans). However, this year, there seems to be way too much attention being paid to Deflategate and the atmospheric conditions that impact ball pressure. It's all a little media circus.
Topics: Service transformation, deflategate, Perspective, service culture, Superbowl, service priority