MEMBER PROFILE:

Sean Jordan is a Service Director for BioTek Instruments. He has been a long standing supporter of The Service Council and is also on our Research Advisory Board. His question today is on vehicle reimbursement for field serivce engineers. He recently appeared on a Smarter Services Webcast hosted by The Service Council on Mid-Year Service Business Trends.

SEAN's QUESTION:

What type of model do service organizations use to compensate field service engineers for vehicles?

I would like to benchmark my auto policy. We simply provide a monthly auto payment for everyone as well as pay for all fuel. Are corporate car programs still worth it? Or is there a trend moving to strictly mileage compensation? I have low mileage and high mileage drivers. Has anyone created some type of successful hybrid? Any data would be appreciated. Thanks in advance. 

TO RESPOND:

Simply enter your name and email and add your response in the comment section below. This question is pertinent for those in field service, fleet management, operations, and accounting.